Strategic partnership driven by rapid growth, future infrastructure needs
ANDERSON, S.C. (July 16, 2019) — Renewable Water Resources (ReWa) has entered into a strategic partnership with Anderson County officials to manage and maintain sewer service and wastewater treatment operations for 1,100 customers in the county’s northeastern corridor.
The partnership, authorized by the South Carolina Department of Health and Environmental Control and approved in a series of public votes by both ReWa’s governing board and Anderson County Council throughout May and June, took effect on July 1.
Customers—all of whom are billed by either Greenville Water or the Powdersville and Big Creek water districts—should experience no disruptions or changes in their service, and that includes what they’ll see on their bills: ReWa has agreed to maintain these customers’ current rates for a period of three years, during which time the utility will initiate a review of local infrastructure and consider a strategic path for future needs.
“The rapid growth in Anderson County has encouraged us all to work together on behalf of our citizens,” Rusty Burns, Anderson County Administrator, said. “This partnership provides area ratepayers with better service through improved infrastructure, greater technology investment and operating efficiencies.”
ReWa has also affirmed its commitment to providing the very best possible service to new customers in Anderson County, including making the sustained investments in technology and infrastructure that are needed to support, maintain and extend economic growth.
“We are working hard to ensure an easy and seamless transfer for our valued customers and will maintain the status quo to ensure that their costs, billing and repair processes—and even customer service contacts—remain the same as we move through the integration process,” said Graham W. Rich, ReWa’s Chief Executive Officer. “We look forward to providing service to these new homes and businesses and are confident that they will come to value all that we can offer the growing community, from technology and environmental benefits to unsurpassed customer service.”
ReWa and Anderson County have coordinated a joint mailing to notify customers of the partnership. Individuals with questions or customer service needs are encouraged to call (864) 260-4710 or, for after-hours emergencies, (864) 260-5097. Check www.rewaonline.org and www.andersoncountysc.org for future updates.
About Renewable Water Resources (ReWa)
Since 1925, Renewable Water Resources (ReWa) has been committed to providing high-quality wastewater treatment services to the Upstate of South Carolina while promoting a cleaner environment, protecting the public health and water quality of the Upstate waterways and developing the necessary sewer infrastructure to sustain our community and growing economy.
With nine water resource recovery facilities and nearly 400 miles of pipe, we serve a broad geographic area, including Greenville County and portions of Anderson, Laurens, Pickens, and Spartanburg Counties up to the North Carolina border. Each day an estimated 42 million gallons of water passes through our trunk lines and reclamation facilities before being cleaned and returned to our area rivers and streams. To learn more about ReWa, visit www.rewaonline.org.
About Anderson County, S.C.
Anderson County, S.C., is nestled in the foothills of the Blue Ridge Mountains, along the South Carolina National Heritage Corridor. It is home to nine municipalities and contains 718 square miles in the Piedmont area. Anderson County is bordered on the west by the Savannah River and Lake Hartwell, on the North by Pickens and Oconee Counties, on the east by the Saluda River, and on the south by Abbeville County. To learn more about Anderson County, visit www.andersoncountysc.org.