Residential

Your Sewer Bill

Sewer charges can be found on your water provider's bill. More than 92% of our customers are billed by Greenville Water. The number next to the ReWa logo on your Greenville Water bill is made up of the following three charges:

Base Charge - This monthly fixed charge covers a portion of our fixed costs associated with operating, building and refurbishing ReWa infrastructure.

Volume Charge - This charge recovers the remaining costs associated with operating, building and refurbishing ReWa infrastructure. This charge is calculated based on water consumption by the customer.

Sewer Charge - This is a wastewater or sewer charge from your subdistrict. 

Click here to better understand your bill.

Sewer Bill FAQs

Sewer charges can be found on your water provider's bill. The number next to the ReWa logo on your Greenville Water bill is made up of the following two charges:

  • Base Charge - This monthly fixed charge covers a portion of our fixed costs associated with operating, building and refurbishing ReWa infrastructure.
  • Volume Charge - This charge recovers the remaining costs associated with operating, building and refurbishing ReWa infrastructure. This charge is calculated based on water consumption by the customer.
  • Sewer Charge - This is a wastewater or sewer charge from your sub-district. Wondering what sub-district you're in? Click here.

Customers near North Greenville University in northeastern Greenville County and in Anderson County should contact ReWa Customer Service at 299-4000 for rates and further information.

More than 92% of our customers are billed by Greenville Water. If you are billed by a different water provider, please contact them with questions regarding your bill.

Sewer bills are calculated based on water meter size and the amount of water used on a property. Sewer charges are typically presented as a separate line-item on the bill sent by your water agency.

Previously, residents in our service area paid $12/month as a fixed base charge regardless of their water meter size. In an effort to promote a more equitable rate structure for our customer base, area residents will be phased into a structure that charges based on water meter size.

For an average residential customer, the increase will be approximately $2.02 for January 2022 and approximately $1.89 for January 2023.

ReWa's wastewater trunk and treatment rates reflect the cost to build, finance, maintain, and operate water resource recovery facilities and our approximately 350-mile pipe system. Our operations allow us to renew the region's wastewater and reintroduce pure water back into local lakes, rivers and streams to be re-used further down the state.

In 2020, Greenville County released a 20-year Comprehensive Plan detailing how area leaders plan to nurture and sustain area growth. ReWa's work helps support and expand that growth. We partner with Greenville County and organizations like Greenville Area Development Corporation (GADC) to continue maintaining and building infrastructure that supports local neighborhoods, businesses and industries. In a collaborative approach with more than 100 area stakeholders, ReWa's Upstate Roundtable Plan presents a holistic strategy for infrastructure growth that aligns with the regional direction of the County Comprehensive Plan.

We work hard to ensure the cost of infrastructure remains equitable for all community members. Several key factors influence the cost of wastewater treatment:

  • Collection and Treatment of Wastewater - Residents create millions of gallons of wastewater or "sewage" every day. It's not just what's flushed down the toilet. Washing your hands, cleaning dishes, taking a shower, brushing your teeth - all of these activities create wastewater that needs to be transported to our facilities via a system of pipes and appropriately cleaned.
  • Operating Costs - It takes a lot to clean dirty water. We strive to be safe, responsible and environmentally conscious in everything we do. Our treatment process enhances nature's way of purifying water by running the wastewater through a series of processes that include filters and clarifiers before re-introducing the clean water back into local waterways. ReWa's Operating Teams work 24/7 to ensure everything runs smoothly and safely.
  • Capital Improvement Projects - We work hard to plan and prepare for additions and/or repairs to regional sewer infrastructure (pipes, facilities, etc.). We partner with area leaders to help support growth initiatives and ensure environmental protection.
  • Water Quality Programs - ReWa has several water quality programs aimed at addressing stormwater infiltration to the sewer system, reducing sewer overflows and backups, and innovating new equitable solutions to keep our environment healthy and clean. We also collaborate with community partners like Reedy River Water Quality Group on environmental enhancement and preservation programs.
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Residential Affordability Programs

ReWa offers a variety of programs to help customers afford and pay for wastewater services. Through partnership with organizations such as Salvation Army and United Way of Greenville County, we have provided assistance to thousands of families.

Learn More

Business & Industry

Empowering Our Industry Partners

At ReWa, we're always looking ahead. And we want to encourage you to do the same. By staying up-to-date with federal rules and regulations, we provide our industrial partners with a library of resources to make compliance easier.

Click here to view our sewer use regulations for commercial and industrial customers.

Can't find something? Please give us a call at 864-299-4000.

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Development

ReWa works hard to meet the Upstate's wastewater capacity needs. We serve Greenville County and portions of Anderson, Laurens, Pickens and Spartanburg counties with nine water resource recovery facilities (WRRFs) and 465 miles of collection lines.

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Chefs plating food

Food Service Establishments

Through our sustainable practices and education programs, we work to prevent pollution, backups and clogs, while preserving the environment and ensuring our community remains healthy and beautiful for generations to come.

Fog Compliance
Stone ReWa Building

Vendors

Our Purchasing Department is responsible for acquiring the materials, supplies, equipment and services necessary for ReWa’s day-to-day operations.

Doing Business with ReWa
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New Account Fees

The new account fee is a one-time charge implemented to cover the costs related to system capacity needs. This process helps lessen the need for existing customers to pay for system expansions entirely through increased user rates.

Trunk & Treatment New Account Fees