Balancing Smart Growth and Affordability
Our rates enable us to provide quality service to more than 150,000 customer accounts, in addition to managing 350 miles of pipe and operating nine water resource recovery facilities (WRRFs). We don’t receive funds from local or state taxes, which means all our expenses are funded through a combination of user fees, state revolving loans and revenue debt.
Customer rates support our daily work in expanding the system’s capacity to meet economic demand, rehabilitate and replace aged sections of our current system and continually make system improvements to meet increasingly stringent environmental regulations.
ReWa's commitment to equity and affordability is reflected in our revised rate structure. Please review the chart below to learn more about these changes, which took effect on January 1, 2022. It's important to remember that, while the average household consumes approximately 4,000 gallons of water per month, there are many other factors that can affect your monthly usage.
Retail sewer collection lines connect the customer’s service lateral to ReWa’s trunk lines. If ReWa owns and maintains the retail sewer collection lines, then the following monthly charges will apply.
Our Board of Commissioners periodically review these requirements and consider modifications to existing rates. This allows us to protect our investment in water resource recovery infrastructure in consideration of ratepayer affordability.
For more information, call Customer Service at 864-299-4000.
New Account Fees
We work hard to ensure our rate programs remain responsible, progressive and flexible to meet the everyday needs of our growing community.
6-Month Savings Program
All residential customers are automatically enrolled in our cost-effective six-month savings program. This program reduces treatment charges associated with outdoor water use since most of this usage doesn’t enter the sewer system/require wastewater treatment.
Our six-month savings period begins after meters are read in April and ends when meters are read in October.